Exceptional Customer Experience
Starts with Communication
Order management for trucking
State-of-the-art technology that your customers will love, working seamlessly with your existing software.
*On average for an Enterprise-level customer in 2019
Put real-time track and trace into the hands of customers with private and secure integrated customer portals.
- Last known location accurate to the minute
- Email notifications for status changes
- ETAs available anytime
Exception Management with Ease
Have your systems alert you when key customers or orders warrant your attention.
- Define key events that require attention
- Event-driven notifications in real time
- Notified in the channel of your choice
Single Source of Truth
One shared system to improve communications between transportation service providers and customers.
- All order, tracking, and invoicing information is readily available and centralized
- All service performance is available for review through shipper-centric analytics
- All chat records are in-context of an order and available for records
Advanced Business Intelligence & Reporting
Back up your exceptional service with reports that are customer-centric. If the data is available in your system of record, it can be available to your customers.
Enhance & Expand
Integrate Rose Rocket with technology you need and trust.
Warehouse Management Systems
Transportation Management Systems
Enterprise Resource Planning Systems
Customer Relationship Management Systems
Financial Management System
ELD / Telematics
Your Services are Flexible, So Are We.
Enterprise-grade portal technology that can be added to simple or the most complex technology stacks, while integrating with both SaaS and on-premise software.