Exceptional Customer Experience
Starts with Communication

Order management for trucking

State-of-the-art technology that your customers will love, working seamlessly with your existing software.

  1. 375K Orders
  2. 115K Chat Messages
  3. 900K Order Documents Automated

*On average for an Enterprise-level customer in 2019

Customers Want
On-Demand Visibility

Put real-time track and trace into the hands of customers with private and secure integrated customer portals.

  • Last known location accurate to the minute
  • Email notifications for status changes
  • ETAs available anytime

Exception Management with Ease

Have your systems alert you when key customers or orders warrant your attention.

  • Define key events that require attention
  • Event-driven notifications in real time
  • Notified in the channel of your choice

Single Source of Truth

One shared system to improve communications between transportation service providers and customers.

Carrier
HQ
Customer
HQ
  • All order, tracking, and invoicing information is readily available and centralized
  • All service performance is available for review through shipper-centric analytics
  • All chat records are in-context of an order and available for records

Advanced Business Intelligence & Reporting

Back up your exceptional service with reports that are customer-centric. If the data is available in your system of record, it can be available to your customers.

Enhance & Expand

Integrate Rose Rocket with technology you need and trust.

Warehouse Management Systems

Transportation Management Systems

Enterprise Resource Planning Systems

Customer Relationship Management Systems

Financial Management System

ELD / Telematics

Your Services are Flexible, So Are We.

Enterprise-grade portal technology that can be added to simple or the most complex technology stacks, while integrating with both SaaS and on-premise software.

Become indispensable to
your customers